ad44's Privacy Policy — Your Information Is Our Responsibility
This document provides a clear and detailed account of how ad44 collects, uses, and protects your personal information.
This Privacy Policy ("Policy") has been prepared on behalf of the ad44 platform ("we", "us"). When you use ad44's website, mobile version, or any service ("Service"), you provide certain information voluntarily or automatically. This Policy explains how that information is collected, for what purposes it is used, how long it is retained, and what rights you have.
ad44 believes your privacy is not just a legal obligation — it is the core foundation of our service. Through SSL encryption and modern security measures, we ensure your information stays protected.
Table of Contents
This Policy applies to all individuals residing in Bangladesh who use the ad44 Service. By continuing to use the Service, you are considered to have given your consent to all terms of this Policy.
01 What Information We Collect
ad44 collects information in two ways to provide its services — information you provide directly, and information collected automatically through technology.
Personal Information You Provide
During account registration, login, and use of services, you voluntarily provide the following information:
- Full name and username
- Date of birth (for age verification)
- Email address and mobile number
- Payment-related information (bKash, Nagad, Rocket, Upay account numbers)
- Documents required for identity verification (if requested)
- Content of communications with the support team
Technical Information Collected Automatically
When you use our platform, the following information is collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Duration and patterns of service usage
- Information collected through cookies and similar tracking technologies
- Log files and error reports
Important: ad44 never collects your full bank account password, PIN, or card number, and does not ask for this information via email or chat.
02 Use of Collected Information
ad44 uses collected information for the following legitimate purposes only. Your information will not be used for any other purpose.
Service Operation & Improvement
- Creating, verifying, and managing accounts
- Processing transactions and completing payments
- Identifying and resolving technical issues on the platform
- Improving service quality and developing new features
Security & Protection
- Detecting and preventing fraudulent activity
- Preventing unauthorized access to accounts
- Monitoring compliance with responsible gambling guidelines
- Ensuring compliance with applicable laws and regulations
Communication & Support
- Providing 24/7 customer support
- Sending important notifications related to transactions and accounts
- Sending promotional information with your consent
- Responding to support requests
We may analyze your information to personalize the service, but this will always be used as aggregate statistics without revealing your identity.
03 Data Storage & Protection
ad44 applies industry-standard technical and organizational measures to ensure the security of your information.
Technical Security Measures
- All data transfers secured through SSL (Secure Socket Layer) encryption
- Stored data kept on encrypted servers
- Only authorized personnel can access sensitive information
- Regular security audits and vulnerability assessments are conducted
- Firewalls and intrusion detection systems remain active
Data Retention Period
Your information will be retained according to the following guidelines:
- Active account data: for the entire duration the account remains active
- Financial transaction records: for the period required by applicable law
- After account closure: necessary information will be retained for a reasonable period to meet legal obligations
- Log files and technical data: generally retained on a short-term basis
While we ensure the highest level of protection, no method on the internet is 100% secure. We therefore recommend using a strong password and changing it regularly.
04 Sharing Information with Third Parties
ad44 does not sell your personal information. However, for operational purposes, information may be shared with selected third parties in limited circumstances.
Service Provider Partners
ad44 works with trusted third parties for the following purposes:
- Payment processing (to complete transactions via bKash, Nagad, Rocket, Upay)
- Identity verification services
- Technical infrastructure and hosting
- Fraud prevention and security services
These partners are provided only the amount of information strictly necessary to carry out their specific responsibilities. They are contractually bound to comply with our privacy standards.
Legal Obligations
In the following circumstances, we may be legally required to disclose information:
- Order or directive from a competent court
- Lawful request from a regulatory authority
- Assistance to a government body in a financial crime investigation
- Compliance with anti-money laundering (AML) obligations
We never sell or rent your information to third parties for commercial advertising purposes.
05 Cookies & Tracking Technology
ad44 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
Types of Cookies
- Essential Cookies: These are necessary to keep login sessions active and core services functioning
- Functional Cookies: Used to remember your preferences and settings
- Analytical Cookies: Collect platform usage statistics to help improve the service
- Security Cookies: Help detect fraudulent activity
Cookie Controls
You can control or disable cookies through your browser settings. Keep in mind that disabling essential cookies may affect some key functions of the platform.
To manage cookie settings in major browsers, refer to the help center of the relevant browser.
06 Your Rights
ad44 is committed to giving you full control over your personal information. You have the following rights:
Right to Access
You may request a copy of your personal information held by us at any time. We will provide it within a reasonable time after receiving your request.
Right to Rectification
If your profile contains any incorrect or outdated information, you may request a correction. Keeping your information accurate is important for uninterrupted service.
Right to Erasure
In certain circumstances you may request that your information be deleted. Keep in mind that some information may be required to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object to certain types of data processing at any time, particularly in the case of marketing communications. Please contact our support team to do so.
Right to Data Portability
You may request your information in a structured, machine-readable format.
To exercise any of the above rights, write to our support email: [email protected] — our team is ready to respond to your request 24 hours a day, 7 days a week.
07 Protection of Minors
ad44 strictly provides services only to individuals aged 21 or above. This is our non-negotiable policy.
We do not intentionally collect any personal information from minors. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian suspects that their child has created an account on ad44, please contact us immediately at [email protected].
Age Verification: For individuals aged 21 or above only. We may request documents to verify age.
08 Privacy of Payment Information
All financial transactions on ad44 are handled through bKash, Nagad, Rocket, and Upay. We process your payment information with the highest level of security.
Payment Information Management
- Payment information is transmitted via SSL-encrypted connections
- Minimum deposit amount is ৳500 — for each payment method
- Minimum withdrawal amount is ৳1,000
- Withdrawals are typically processed within 15 minutes to 2 hours
- Financial transaction records are retained in accordance with applicable laws
Financial Crime Prevention
ad44 is firmly committed to preventing money laundering and financial fraud. To this end, we:
- Monitor suspicious transactions
- Conduct customer identity verification (KYC) when required
- Review large or unusual transactions
- Report to relevant authorities where applicable
09 Policy Changes & Updates
ad44 reserves the right to update this privacy policy from time to time. Amendments may be made due to service improvements, legal changes, or changes in business operations.
Change Notifications
If any significant changes occur, we will notify you in the following ways:
- Displaying a clear notice on the platform
- Sending an update notification to your registered email
- Updating the "Last Updated" date at the top of the policy
Continued use of the service after changes have been made will be considered acceptance of the updated policy. We therefore recommend that you visit this page regularly.
The latest version of this policy will always be available at ad44.lat/privacy-policy. Previous versions may be provided upon request.
10 Privacy Contact
Please do not hesitate to contact us for any questions, requests, or concerns regarding the privacy policy. The ad44 support team is available 24 hours a day, 7 days a week, to assist you in both Bengali and English.
- Live Chat: Direct 24/7 support within the platform
- Email: [email protected]
For requests related to your data rights, we will respond within a reasonable time after verifying your identity.
Want to learn more about ad44?
View our terms and conditions and responsible gaming guidelines.